Customer Engineer/Buffer - Flexforce - Customer Engineer
Mindlance · Posted Nov 9, 2026
- Portland, Oregon, United States
- On-site
- Full-time · Entry
- 0–1 years
As a Field Service Technician, you will represent the Client brand, problem-solve at a basic module (FRU) level, organize and plan your time effectively, and know when and to whom to escalate issues to.
Responsibilities
- Perform minor maintenance, repairs, and component replacement at the module level
- Maintains parts inventory and related records
- Provides status reports throughout the service repair
- Diagnose problems based on the information provided in the call and through the error logs on the ATM
- Responsible for ownership of customer issues until resolution according to SLA agreements
Requirements
- High School Diploma or equivalent
- Nice to have: Previous experience with Client or similar equipment