- Purfleet, England, United Kingdom
- A competitive salary
Lead all aspects of station operations, driving exceptional customer service, commercial growth and operational excellence at the Purfleet station.
Responsibilities
- Lead the Purfleet Station team, creating a high-performing and customer-focused culture.
- Drive exceptional service delivery and customer satisfaction across all products and services.
- Develop and implement innovative, customer-centric solutions that support business growth.
- Own customer relationships, including retention, profitability, contract renewals, and new business implementation.
- Deliver station financial performance, including P&L accountability, budget achievement, and cost optimisation.