- Memphis, Tennessee, United States
- On-site
- Full-time
- $23–$23 per hour
Service Vehicle Operator responsible for responding to roadside assistance requests, providing emergency services, towing vehicles, and maintaining vehicle and customer records.
Compensation
Hourly rates starting at $22.50 per hour Overtime opportunities paid at time-and-a-half. Shift differentials: 5% premium for hours worked between 5:00 PM - 11:00 PM/10% premium for hours worked between 11:00 PM - 5:00 AM $1,000 Sign-On Bonus, paid in installments at 90 and 180 days of employment. $250 Quarterly Perfect Attendance Bonus.
Responsibilities
- Respond to roadside assistance requests from AAA members using a tow truck or service vehicle.
- Provide emergency roadside services, including tire changes, fuel delivery, battery testing and installation, jump starts, lockout assistance, and minor mechanical adjustments.
- Safely tow disabled vehicles following established procedures and towing guidelines.
- Verify AAA membership and deliver outstanding customer service during every interaction.
- Complete pre-trip and post-trip DOT inspections and report vehicle maintenance concerns.
Requirements
- High school diploma or GED
- Nice to have: Prior experience providing roadside assistance services
- Nice to have: Previous tow truck driving experience
- Nice to have: Experience operating wheel-lift, flatbed, or dolly towing equipment
- Nice to have: Commercial driving experience