AI Outcome Customer Engineer, AI GTM, Google Cloud (English, Japanese)
Google · Posted Nov 6, 2026
- Tokyo, Tokyo, Japan
- On-site
- 5+ years
Act as an enterprise architect, technical debugger, and engineering liaison for AI solutions, bridging pre‑sales and post‑sales execution.
Responsibilities
- Partner with Account teams and practice Customer Engineers during technical evaluation phases to assess project feasibility, shape proposals for long‑term adoption, and validate FDE engagement requests.
- Lead upfront technical design for enterprise‑grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
- Dive into code‑level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
- Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real‑world field feedback into actionable feature requests.
- Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer‑facing teams.
Requirements
- Bachelor's degree
- Nice to have: orchestrating specialized technical resources
- Nice to have: presenting to executive leaders
- Nice to have: deep technical problem solving
- Nice to have: executive communication