- Remote, United States
- Remote
- Full-time · Manager
- 5+ years
Lead and scale Mento’s Member Success operations, owning onboarding, engagement, and partner collaboration to drive member activation and retention.
Compensation
Competitive salary and equity
Responsibilities
- Own end-to-end member onboarding and experience
- Manage high-volume member and partner operations
- Build scalable workflows and automation using AI tools
- Collaborate with Marketplace Operations and Product/Engineering
- Measure and report member health metrics
Skills
Benefits
- Medical, dental, vision, and a 401k plan
- Unlimited vacation
- $500 home office stipend
- Access to your own Mento Coach