The Service Solutions Digital & AI Intern will gain hands-on experience in workflow improvement, analytics, automation, digital products, and responsible AI within a real-world commercial vehicle business environment, working on a 12-week full-time summer internship.
Locations (7)
Lisle, Illinois, United States
Illinois, United States
Missouri, United States
New Jersey, United States
Ohio, United States
Texas, United States
Utah, United States
Compensation
The hourly pay range is $27–$32 per hour.
Responsibilities
Meet with stakeholders to understand workflows, document current processes, identify users and pain points, and translate business needs into clear requirements and measures
Explore business and operational data, evaluate current processes, and identify opportunities to reduce delay, rework, manual effort, or inconsistent decisions through analytics, automation, digital tools, or AI-assisted approaches
Collaborate with business and technical partners to develop a practical prototype, form, workflow, application enhancement, analysis, knowledge solution, or other digital improvement
Test digital solutions and validate analytical or AI-assisted outputs, identify issues, incorporate user feedback, and document quality checks and human-review steps while following approved-tool, security, and data-handling guidance
Support implementation and ongoing improvement by creating documentation, a runbook or standard operating procedure, training materials, a backlog, and clear next steps
Contributes to the overall success of Global High Value Payments Technology by leading the adoption and enablement of Artificial Intelligence across the HVP technology portfolio.
Responsibilities
Develop and execute the HVP AI Enablement roadmap
Identify and prioritise high-value AI opportunities across software development, testing, requirements, production support, incident management and knowledge management
Establish a practical process for AI use-case intake, assessment, prioritisation and delivery
Maintain visibility of the HVP AI portfolio
Lead AI initiatives from discovery and proof of concept through implementation and adoption
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