- Lagos, Lagos, Nigeria
- On-site
- Full-time · Manager
- 5+ years
This position serves as an Implementation and Support Consultant for services provided to Visa clients, with a specific focus on new solutions provided by Visa. This is an individual contributor role, responsible for solving complex problems and taking a broad view to identify innovative ways of working and providing value to clients.
Responsibilities
- Execute Visa new solution initiatives that impact clients’ business and operations including changes to current products and onboarding new products.
- Work closely with Visa Solutions teams to represent the needs of the clients and facilitate faster transition of new products and services into mainstream implementation and support within the organization by ensuring the right tools, documents and processes are developed and operationalized.
- Coordinate with internal Visa teams to ensure delivery on commitments.
- Incubate new Solutions and Enhancements to develop, refine and test-run implementation and support documents and tools to create stable, repeatable, and scalable processes.
- Communicate complex technical concepts in a focused and well-organized manner.
Requirements
- Bachelor’s degree in Computer science
- Bachelor’s degree in Information Technology
- equivalent work experience in a business analyst role in software or financial services
- Nice to have: comprehend and translate complex technical issues and apply to business solutions
- Nice to have: communicate technical concepts in a clear and precise manner to both technical, non-technical and senior audiences