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Voice Specialist
Vonage · Bengaluru, India

+10K new in the last hour

Voice Specialist

Vonage · Posted Nov 4, 2026

Bengaluru, Karnataka, India
5–8 years

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Voice routing and quality specialist for Vonage's global cloud communications services

Responsibilities

Own configuration, testing, and optimization of voice routing across global supplier connections
Monitor voice quality metrics and drive improvements
Investigate and resolve carrier degradations and routing anomalies
Onboard new voice carriers and validate SIP connectivity
Manage voice routing for North American peering traffic

Skills

SIP protocol voice routing platforms carrier interconnect voice quality KPIs (ASR, NER, MOS, PDD)VoIP or cloud voice platform SIP-layer issue diagnosis API and Applications voice platforms US voice carrier peering

GCS (Vonage Core)

automation or ML-based routing optimisation

Applications VCC/VBC

Benefits

Discretionary Time Off
Private Medical Insurance
Educational Assistance Reimbursement
Conference and training reimbursement
Maternity and Paternity Leave

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