- Sao Paulo, São Paulo, Brazil
- Hybrid
- Full-time · Senior
Support the global Support team by providing expertise on complex functional topics, acting as escalation contact to regional teams, managing requirements, specifications, testing, and process improvement for enterprise business systems.
Responsibilities
- Provide support to global and regional business during test campaigns
- Act as escalation contact to regional Support teams
- Manage requirements gathering and documentation
- Review and finalize functional specifications
- Provide guidance for process improvement plans
Requirements
- Bachelor’s degree in Computer Science
- Bachelor’s degree in Information Systems
- Bachelor’s degree in Engineering