- London, London, United Kingdom
- Full-time · Mid
- £39K–£44K per year
- 3+ years
Strategic adviser for Sinch's most important and complex enterprise customers across EMEA, ensuring measurable value, retention, and growth through executive level relationships.
Compensation
The annual base salary for this position ranges from £39,000 to £44,000, plus a variable compensation component to be determined.
Responsibilities
- Be the strategic adviser for a portfolio of accounts, accountable for their health, adoption and retention.
- Build and maintain relationships with customer executives, owning the conversation about value and outcomes.
- Lead innovation sessions and strategic workshops.
- Build success plans with each customer and run executive business reviews.
- Monitor health in depth (usage, traffic, quality, support and commercial signals), spot risk early, and lead the response.
Requirements
- University degree preferred
- Nice to have: Salesforce
- Nice to have: Gainsight