- London, Ontario, Canada
- Hybrid
- Full-time · Associate
- CA$21–CA$27 per hour
On the frontline and the face of Dynacare when it comes to resolving customer issues and helping us enhance customer experience.
Compensation
$21.00 - $26.50 per hour
Responsibilities
- Accurately completing required data entry for orders placed via fax, telephone or email
- To receive and process Customer Service calls and written correspondence in a professional, polite and courteous manner; using a variety of databases
- To ensure effective, courteous and customer-centric communication with all internal and external clients
- Respond to customer inquiries and ensure prompt and effective resolution of requests
- Process documents including email, filing, faxing, scanning
Requirements
- Completion of secondary-school level education
- Community College diploma
- Nice to have: Call Centre experience
- Nice to have: Working knowledge of AS400 Operating System
- Nice to have: Knowledge of Omnitech