- Remote, Philippines
- Remote
- Full-time · Associate
- 1+ years
The role focuses on outsourced debtor management for Australian accounting clients, including communication regarding overdue payments, negotiating arrangements, and providing general administrative support to the accounting team.
Responsibilities
- Review aged debtor reports daily and prioritise overdue accounts.
- Make outbound calls and send payment reminders via email, SMS, and letters.
- Negotiate and document payment arrangements within approved limits.
- Allocate incoming payments and reconcile customer accounts.
- Investigate and resolve billing disputes and payment queries.
Requirements
- Nice to have: Previous experience in accounts receivable for Australian clients