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- San Francisco, California, United States
- $80K–$90K per year
Primary on‑site technician providing Tier‑2 video conferencing equipment support and technical assistance to clients.
Compensation
$80,000—$90,000 USD
Responsibilities
- Primary on‑site technician with the knowledge and skillset to fix 99% of issues in rooms
- Daily monitoring and resolution of automated VC conference room alerts (ARSE) for executive and specialty spaces (site specific)
- Escalation point for all AV/VC needs that cannot be resolved at the Tier 1 level
- Tier 2 event support assistance and kickoff for in‑person, hybrid, and virtual events and webinars (Zoom)
- Assisting the client with new builds support, design support, asset management, commissioning and testing as needed