- Remote
- Remote
- Full-time
- 2–4 years
Build the internal Experience Center portal, integrations, APIs, and data-backed views for operations specialists using a modern AWS serverless stack and Snowflake.
Compensation
Competitive salary and annual incentive bonuses to reward your contributions.
Responsibilities
- Work up and down the full stack to ship features end to end
- Build the internal Experience Center portal that specialists use
- Build and maintain integrations that bring customer context, AI-drafted responses, and back office data to specialists
- Develop the API and service layer that classifies inbound inquiries and routes work
- Build data-backed views and reporting against Snowflake
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or equivalent practical experience.