Solution Enterprise Architect
Datum Software, Inc · Posted Aug 12, 2026
- Denver, Colorado, United States
- On-site
Responsibilities
- Serve as the primary onsite Lead Architect for Agentic AI-driven telecom transformation across NOC, SOC, network operations, service assurance, and incident management domains.
- Lead customer workshops and discovery sessions to assess current-state NOC/SOC operating models, alarm flows, ticket lifecycles, triage processes, escalation paths, and operational pain points.
- Define Agentic AI-driven solution architectures for alarm correlation, event deduplication, anomaly detection, root-cause analysis, incident enrichment, ticket automation, closed-loop remediation.
- Drive measurable operational transformation outcomes, including MTTR reduction, alert-noise suppression, faster incident triage, improved fault isolation, proactive incident prevention, and improved customer experience.
- Translate complex network and operational challenges into scalable architectures spanning OSS, service assurance, observability, telemetry, ITSM, knowledge management, and automation platforms.