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Patient Service Representative

Advocate Health · Posted Nov 5, 2026

Aurora, Wisconsin, United States
On-site
Part-time · Entry
$22–$22 per hour

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This is a PRN (as-needed) position that fills critical short term vacancies in designated areas. Registers and interviews patients, completes pre-admissions, and ensures information accuracy.

Compensation

$22.00 - $22.00

Responsibilities

Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services.
Verifies insurance coverage and obtains authorization for all services that requires authorization, pre-certification, and/or referral.
Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged.
Requests upfront payment of deposits from responsible party.
Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis.

Requirements

High School Diploma or GED
Bachelor's Degree
Nice to have: patient registration
Nice to have: insurance
Nice to have: hospital billing

Skills

Accurate spelling Attention to detail Key 40 wpm Excellent communication skills

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Patient Service Representative

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