Customer Service Representative
Tailored Management · Posted Nov 6, 2026
- Jacksonville, Florida, United States
- On-site
- Contract · Associate
- $21–$21 per hour
Provide inbound customer service for commercial banking clients, handling inquiries related to loans and credit products.
Compensation
Pay Rate: $21.00/hour (Paid Weekly)
Responsibilities
- Respond to inbound customer inquiries primarily through phone interactions and occasionally via email.
- Research, analyze, and resolve client requests, questions, and issues related to commercial loan and credit products.
- Build rapport with customers and provide a positive, professional service experience.
- Navigate multiple banking systems and applications while assisting customers in real time.
- Collaborate with internal business partners to resolve client concerns and provide accurate information.
Requirements
- Nice to have: 1 to 2 years of Banking/Financial Services experience
- Nice to have: 1 to 3 years of Call Center experience
- Nice to have: Experience supporting commercial banking, lending, or credit-related products