- North York, Ontario, Canada
Customer Service Representative at Shinhan Bank Canada
Responsibilities
- Create a positive “First Impression” by greeting and engaging customers in a range of sales, service and informational conversations
- Proactively promote Shinhan Bank’s products and services by listening to and identifying the needs of customers
- Resolve customer problems and concerns promptly, escalating issues as required
- Provide excellent service to customers to meet their day to day banking needs
- Complete financial transactions; opening/closing/renewing accounts, deposits, withdrawals, bill payments, and other account transactions for customers accurately and efficiently
Requirements
- Secondary School Diploma
- Bachelor’s Degree