Provide friendly, responsive and consistent service to create a beyond expectation food and beverage experience for all guests in the waterpark.
Locations (4)
Wisconsin Dells, Wisconsin, United States
Sandusky, Ohio, United States
Pocono Manor, Pennsylvania, United States
Round Rock, Texas, United States
Responsibilities
Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
Greet guests immediately, inform them of specials, provide menu and beverage tours, and recommend items/drinks you genuinely feel guests will enjoy and advise on menu changes.
Take food and beverage orders from guests, enter orders in the point-of-sale system which relays orders to the kitchen and bar.
Maintain bar area; including keeping the bar top/counters and well area neat and organized, ashtrays emptied and wiped out, dirty cocktail glasses removed, washed and sterilized; any napkins, coasters, straws or discarded garnishes cleaned up.
Be aware of guests’ rate of consumption of alcohol and its effect and take immediate corrective action to help the guest as well as to protect the interest of Kalahari Resorts and its associates.