ARCC Operator
City of Mt. Juliet · Posted Nov 7, 2026
- Mt. Juliet, Tennessee, United States
Execute specialized and routine tasks critical to the delivery of emergency and non-emergency communication services for the Mt. Juliet Police and Fire Departments.
Responsibilities
- Adhere to City of Mt. Juliet Personnel/Police Policy and Procedure Manual guidelines
- Receive, process, and prioritize emergency and general non-emergency calls via radio, telephone, and alternative methods
- Assign proper codes and forward or assign calls to the appropriate departments and personnel
- Operate and maintain NCIC/TCIC, CAD, Metro, and Amber Alert computer systems
- Enter data, retrieve vital information, relay intelligence to emergency personnel
Requirements
- High school diploma or equivalent
- Nice to have: T.I.E.S. certification
- Nice to have: EMD certification