Telecommunications Operator - Main Patient and Guest Services - Part Time - Weekends
The Christ Hospital Health Network · Posted Nov 6, 2026
- Ohio, United States
- On-site
- Part-time · Entry
- 1+ years
The Telecom Operator will be responsible for answering and routing incoming calls to include patient information, paging, directory assistance and emergency calls.
Responsibilities
- Answer and route incoming calls to include patient information, paging, directory assistance & emergency calls
- Process outgoing calls including long distance, international and conference calls
- Organize daily notices in order to provide accurate call information to route calls appropriately
- Document calls per policy
- Immediate and calm response to all emergency features and dispatch of appropriate personnel timely
Requirements
- High School Diploma or equivalent (GED)
- Nice to have: Two or more years of strong customer service experience in a health care setting
- Nice to have: AMCOM experience