テクニカルアカウントマネージャー / Technical Account Manager (TAM) , Digital Innovation
Amazon · Posted Nov 9, 2026
- Tokyo, Tokyo, Japan
- On-site
- Full-time · Mid
- 5+ years
Technical Account Manager (TAM) supporting Japanese enterprise customers across various industries, providing technical guidance, solution design, and operational support for AWS services.
Responsibilities
- Act as primary point of contact for AWS Enterprise Support customers
- Resolve technical challenges using AWS services
- Conduct technical and cost reviews of customer systems
- Provide training and best‑practice guidance
- Escalate support cases with AWS teams
Requirements
- Nice to have: English proficiency
- Nice to have: Experience with overseas organizations
- Nice to have: Specialized knowledge in at least one technical area
- Nice to have: Experience solving complex problems with IT/operations
- Nice to have: Influence on customer senior leadership