- Clayville, Iowa, United States
- On-site
- Full-time · Manager
- 5+ years
The role leads a team of laboratory, analytical and data specialists responsible for translating customer needs, operational challenges and market opportunities into tangible, scientifically robust solutions. It acts as a bridge between customers, Sales, Marketing, Technical Service and R&D.
Responsibilities
- Partner proactively with Sales, Marketing and Technical Service to identify customer needs and commercial opportunities where scientific investigation, analytical capability or data can influence customer retention, product adoption, differentiation or business growth.
- Responsible for continual evaluation and implementation of new innovative, analytical techniques and processes to drive new product development.
- Maintain ongoing laboratory service output and collaboration with external laboratories.
- Attend and present at tradeshows, conferences and participate in customer meetings.
- Acting as a scientific partner to customers, developing a thorough understanding of their processes, operational challenges, technical needs and business objectives.
Requirements
- PhD in Analytical Chemistry
- Nice to have: Servant Leadership philosophy