- Melbourne, Victoria, Australia
- Contract · Senior
- A$172K–A$215K per year
A senior service leadership role accountable for the sustainment of mission-critical application services for a Defence customer. The role involves leading a multidisciplinary team to ensure contractual service levels and customer outcomes across complex environments.
Compensation
$172,000.00-$215,000.00
Responsibilities
- Own end-to-end reliability and performance of complex production and non-production environments
- Lead a multidisciplinary team of more than 50 technical professionals across service operations
- Shape service strategy, governance framework, and continual improvement roadmap using service data, automation, and operational insights
- Provide authoritative advice to program leaders and senior customer stakeholders
- Resolve complex service issues and translate technical conditions, operational risks, and commercial considerations into practical actions
Requirements
- Information Technology
- Computer Science
- Engineering
- Related discipline
- Nice to have: Defence experience