Conduct outbound and inbound calls to patients for scheduling, enrollment, and follow-ups; coordinate appointments for primary care and specialty services; follow up on new referrals, missed appointments, and patients requiring additional outreach; maintain accurate documentation and track patient interactions in our systems; communicate with internal departments to coordinate patient needs and ensure timely follow-through.
Compensation
Competitive salary and benefits
Responsibilities
Conduct outbound and inbound calls to patients for scheduling, enrollment, and follow-ups
Coordinate appointments for primary care and specialty services
Follow up on new referrals, missed appointments, and patients requiring additional outreach
Maintain accurate documentation and track patient interactions in our systems
Communicate with internal departments to coordinate patient needs and ensure timely follow-through
