- Würzburg, Bayern, Germany
- On-site
- Full-time · Entry
Seeking a highly motivated Front Desk Agent for AC Hotel Würzburg and Moxy Hotel Würzburg to handle guest relations and office operations.
Responsibilities
- Professional and warm reception of guests, check-in and check-out
- Point of contact for guest requests and complaints
- Coordination with housekeeping to ensure rooms are ready on time
- Supporting the onboarding of new colleagues and trainees in the department
- Handling complaints independently and professionally
Requirements
- Diploma in hotel management
- Nice to have: English skills
- Nice to have: Experience in the hotel industry
- Nice to have: Opera PMS
- Nice to have: Marriott systems