- Caloundra, Queensland, Australia
- On-site
- Full-time · Manager
An experienced and motivated Duty Manager to join a dynamic management team, focusing on mentoring, problem solving, and delivering exceptional customer service.
Compensation
Full time = Base Salary + Super + Meals
Responsibilities
- Coach & develop the team through constructive & effective feedback with the aim to improve employee knowledge, performance & reduce staff turnover.
- Participate in and coordinate innovation activities relating to operations & service practices to improve the customer & employee experience.
- Lead by example through superior customer service, positive & effective communication & productivity.
- Demonstrate dispute resolution techniques to resolve staff and customer grievances in an efficient manner ensuring a positive business outcome is achieved.
- Work well under pressure with the ability to multi task.
Requirements
- RSA
- RSG
- Approved Managers License
- RMLV