- Durham, North Carolina, United States
- 2+ years
Financial Care Counselor to advise patients on medical bills, liaise with insurance, and provide financial counseling.
Compensation
$5000 Commitment Bonus for qualifying candidates!
Responsibilities
- Conduct research to ensure patient information is complete and to identify services being rendered.
- Verify and complete insurance benefit collection using current eligibility vendors or other available online tools; verify by telephone when online resources are exhausted.
- Update patient registration information when demographics, new insurance or insurance changes are identified.
- Create an estimate for identified services using the approved estimation tool.
- Populate estimated patient liability information in electronic health record into patient’s account.
Requirements
- High school education
- Postsecondary education
- Associate's degree in a healthcare related field
- Bachelor's degree
- Nice to have: Postsecondary education
