- Toronto, Ontario, Canada
- Full-time
- $56K–$120K per year
- 5+ years
Lead monitoring, governance, and reporting of hardware and software technology lifecycle information across the enterprise.
Compensation
$55,500.00 - $120,000.00
Responsibilities
- Monitor vendor hardware and software lifecycle announcements, support policies, and roadmap changes
- Maintain lifecycle attributes and technology currency data within ServiceNow CMDB, HAM, and SAM
- Track hardware and software EOL, EOS, and Extended Support dates across the enterprise technology portfolio
- Identify technology currency risks and proactively communicate remediation requirements to stakeholders
- Maintain technology lifecycle standards, processes, and governance controls
Requirements
- Nice to have: ITIL Foundation
- Nice to have: ServiceNow HAM certification
- Nice to have: ServiceNow SAM certification
- Nice to have: ServiceNow CMDB certification
- Nice to have: Technology Risk Management