- Atlanta, Georgia, United States
- 2+ years
The Appointment Coordinator answers incoming calls, provides callers with pertinent information, and transfers calls to the appropriate party as requested. This role coordinates patient appointments, pre-registers patients, and manages all aspects of physician template management for Peachtree Orthopedics.
Responsibilities
- Answer incoming calls and direct them to the appropriate extensions.
- Assists the scheduling team with daily questions arising from scheduling issues.
- Cancels and reschedules entire clinics as necessary.
- Pre-registers each new patient by obtaining all required demographic and insurance information.
- Schedules appointments for all locations based on availability, location, time, doctor, payor mix, and injury status.
Requirements
- High school diploma or general education degree (GED)