Product and platform specialist for Atlassian Confluence Cloud, responsible for configuration, administration, migration support, and governance within BlackRock’s Digital Workplace.
- Configure and administer Confluence Cloud spaces, permissions, groups, roles, workflows, security settings, and tenant-level controls
- Translate stakeholder and operational requirements into prioritized platform solutions
- Manage backlog priorities, enhancement requests, risks, dependencies, roadmap inputs, and vendor follow‑ups
- Partner with Aladdin stakeholders and other firmwide users to improve usability, supportability, governance, and service value
- Collaborate with internal teams to define Day 2 operating processes, service measures, ownership boundaries, and continuous‑improvement priorities
- Nice to have: Confluence Data Center migration
- Nice to have: Permission and group mapping
- Nice to have: Space remediation
- Nice to have: Marketplace app compatibility assessment
- Nice to have: UAT