- Queensbury, New York, United States
- Full-time
Provide customer service and technical support for enterprise mobile devices, computers, and telecommunication systems, including configuration, troubleshooting, and maintenance.
Responsibilities
- Provide exemplary customer service and technical support to all HHHN staff
- Configure, support, and maintain enterprise mobile devices, computers, and telecommunication systems
- Ensure hardware and desktop operating systems/software are configured consistently with cybersecurity standards
- Support and troubleshoot issues for staff both onsite and in remote locations
- Monitor the ticketing system and support enterprise information systems