- India
- Senior
Provide technical support for Oracle Integration Cloud and Oracle Cloud Infrastructure to enterprise customers worldwide.
Responsibilities
- Provide customer and system support for Oracle Integration Cloud (OIC), including Oracle Process Automation Cloud.
- Troubleshoot and analyze issues across Oracle Cloud Infrastructure (OCI) services, including Compute, Storage, Virtual Cloud Network (VCN), Autonomous Transaction Processing (ATP), and Identity Domains.
- Collaborate with Oracle Fusion Applications, Oracle Cloud Infrastructure, and Product Development teams to investigate and resolve customer issues.
- Provide technical support for Oracle Integration Cloud customers across global regions.
- Work directly with customers, delivering technical troubleshooting, issue analysis, and resolution through phone, web, and electronic support channels.
