- Grand Rapids, Michigan, United States
- On-site
- Full-time · Manager
Lead the operational side of the Physical Security business, including professional services, project delivery, service and support, break/fix, and sales engineering, to support continued growth while maintaining quality and profitability.
Compensation
Competitive base salary based on experience Bonus and commission programs
Responsibilities
- Lead, manage, and create accountability across the Physical Security operations organization
- Own the overall operational performance of the Physical Security business
- Provide leadership and oversight across professional services, project delivery, field operations, service and support, break/fix, and sales engineering
- Develop and improve repeatable operating processes that allow the business to scale
- Establish clear standards for project kickoff, resource planning, scheduling, installation, commissioning, documentation, customer acceptance, and project closeout
Requirements
- Nice to have: Multi-location or enterprise deployments