- Taipei, Taiwan, Taiwan
- Senior
Lead complex platform investigations and drive issue resolution across AMD's next-generation server platforms with strong expertise in Reliability, Availability, and Serviceability (RAS) technologies.
Responsibilities
- Own complex customer and internal server platform issues from initial report through verified closure, serving as the technical lead for the overall investigation.
- Lead cross-functional debug meetings, establish clear problem statements, align teams on investigation priorities, and maintain an actionable debug plan.
- Identify missing data, incomplete analysis, validation gaps, unclear ownership, and unexecuted actions that could delay root-cause identification or issue closure.
- Assign and track action items, follow up on deliverables, escalate blockers and technical risks, and ensure required workstreams are completed on schedule.
- Apply BIOS/UEFI and firmware knowledge as part of broader platform investigations, with particular focus on RAS features, error-handling flows, containment, reporting, and recovery behavior.
Requirements
- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Electronic Engineering, or a related field, or equivalent practical experience
- Master's degree in Computer Science, Computer Engineering, Electrical Engineering, Electronic Engineering, or a related field, or equivalent practical experience
- Nice to have: Server RAS concepts