- Iloilo City, Western Visayas, Philippines
- 1+ years
Provide technical support to Asurion customers via phone, chat, and email, resolving issues with devices and software, while also engaging in outbound sales and maintaining high quality service metrics.
Compensation
Next Level Pay: Earn competitive salary PLUS unlimited sales incentives (incentives are based on performance).
Responsibilities
- Handle inbound and outbound calls and chat inquiries
- Provide technical expertise on devices and software
- Use knowledge-based systems to deliver solutions
- Maintain high NPS and quality scores
- Support sales initiatives and product recommendations
Requirements
- High school diploma or equivalent