- East River Place
- On-site
- Full-time · Associate
- 2+ years
The Deposit Operations Specialist is responsible for providing critical back-office support to ensure smooth and efficient deposit operations across the organization. They are responsible for processing back-office transactions and providing research support across all HOPE branch locations, ensuring accuracy and confidentiality in handling sensitive situations. Specialists will be assigned to focus on one of three areas: Account Management, Card Services, or Payments.
Responsibilities
- Provide excellent member service in all interactions with members and vendors
- Comply with all regulatory compliance requirements
- Process ticketing requests
- Handle certificate maturity and renewal notices and other account-related updates
- Process IRA account and document maintenance
Requirements
- High school diploma or GED
- Nice to have: Banking back-office functions
- Nice to have: Customer service