Providing 1st and 2nd level support for the Auto-IT business and its customers, including installation and support of the Auto-IT web product suite, incident, problem, and change management.
Locations (9)
Karachi, Sindh, Pakistan
Lahore, Punjab, Pakistan
Islamabad, Pakistan
Melbourne, Victoria, Australia
Sydney, New South Wales, Australia
Kuala Lumpur, Kuala Lumpur, Malaysia
Show all 9 locations
Bangkok, Bangkok, Thailand
Bangalore, India
Wellington, Wellington, New Zealand
Responsibilities
Provide 1st and 2nd level support to the business and its customers
Create new user and email accounts, password changes, MFA resets
Monitor backup alerts and resolve any issues that arise with a view to incident reduction
Monitor and resolve any endpoint protection (antivirus) issues