Spécialiste Support Services Financiers (Télétravail complet possible depuis Bordeaux)
Pennylane SAS · Posted Nov 9, 2026
- Bordeaux, France +1 more
Support specialist for financial services, acting as primary contact for clients using Pennylane's financial management software.
Locations (2)
- Bordeaux, France
- Paris, Île-de-France, France
Responsibilities
- Respond to client requests related to financial services
- Escalate complex issues to technical teams
- Collaborate with internal departments to improve client support
- Develop and update client help resources
- Represent client voice to product teams
Requirements
- Nice to have: Experience with neobank or online bank
- Nice to have: Interest in fintech products
- Nice to have: English proficiency