Provide world‑class customer service to Hertz customers and vendors, handling email and telephone correspondence, rental agreement authorizations, and customer satisfaction.
Compensation
Wage: $21.03 per hour
Responsibilities
Correspond via email and telephone with company’s adjusters for rental agreement authorization and extension approvals
Work collectively with Branch Managers on aging rental agreements
The Customer Engagement Associate works to provide first-rate customer and donor services, maximizing sales and to support the daily operations of the store.
Compensation
Compensation: $18/hr
Responsibilities
Responsible for opening and closing of the store in the absence of the Store Manager
Utilize Housing Works’ tools to ensure store operations and standards are met
Ensure compliance with all Housing Works’ policies and procedures
Review store environment to improve operations and merchandising
Ensure staff and volunteers are trained on register operations, visual merchandising techniques, and store maintenance standards