Provide first-line communication with a variety of patients, referral sources, and clinicians to facilitate ordering and delivery of durable medical equipment (DME) products, supplies and services.
Salary Range: $17.50 - $28.00
- Provide first-line communication with a variety of patients, referral sources, and clinicians to facilitate ordering and delivery of durable medical equipment (DME) products, supplies and services.
- Ensure all patient information is processed timely and accurately to enhance patient satisfaction and optimize revenue.
- Receive inquiries and orders in person, by telephone, fax, and email.
- Gather all necessary documentation as it relates to payer requirements, standard operating procedures, and compliance programs.
- Obtain any needed prior authorizations for services to be provided according to payer policy.
- High school diploma or equivalent
- Nice to have: prior experience in home medical equipment