- Remote, Canada
- Remote
- Full-time · Associate
- 3+ years
Evaluate, diagnose, repair and perform planned maintenance (PM) on biomedical equipment, driving customer satisfaction through Service Excellence.
Responsibilities
- Evaluate progressively complex biomedical equipment issues at customer facilities
- Implement appropriate repairs, perform planned maintenance (PM), safety/environmental inspections and maintain effective customer relations
- Follow appropriate GE HealthCare policies, procedures and hospital protocols, and complete necessary documentation while meeting the quality metrics outlined in the contractual agreement between GE HealthCare and its customers
- Maintain daily communication with customers as directed to ensure resolution and appropriate follow-up, supporting customer satisfaction
- Work as a member of the local team to provide efficient service delivery to all accounts within the assigned area or region
Requirements
- Advanced Diploma in Biomedical Engineering Technology / Engineering
- Nice to have: Current GE Biomedical Experience
- Nice to have: Advanced Networking/IT
- Nice to have: Advanced Biomedical Diploma with GE specific site Practicum Experience
- Nice to have: Proficient or advanced level technical training in GE HealthCare’s PCS portfolio