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Client Service Monitor

Hope The Mission · Posted Nov 10, 2026

Open

Los Angeles, California, United States
On-site

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Client Service Monitor

Hope The Mission · Posted Nov 10, 2026

Open

Los Angeles, California, United States
On-site

Apply with RefersoAI Apply on careers page

Client Service Monitor

Hope The Mission · Posted Nov 7, 2026

Open

Los Angeles, California, United States
On-site

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The Client Services Monitor (CSM) works directly on-site to keep participants safe, support daily operations, and ensure Hope the Mission's Interim Housing programs run smoothly.

Responsibilities

Assists with and facilitates routine cleaning of all facility areas
Cleans and disinfects restrooms and shower areas
Maintains sanitary and safe restroom and sink conditions
Completes deep cleaning of restrooms and common areas
Monitors and maintains hygiene areas and community areas

Requirements

High school diploma or GED
Nice to have: Previous experience in homeless services, shelter operations or social service
Nice to have: Knowledge of trauma-informed care and harm reduction principles

Skills

Strong observation and situational awareness Trauma-informed communication and de-escalation techniques Professional boundaries with participants Objective and professional written documentation Follow policies, procedures, and chain of command

Client Service Monitor

Hope The Mission · Posted Nov 5, 2026

Open

Van Nuys, California, United States
On-site
Full-time · Entry

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The Client Services Monitor (CSM) works directly on-site and is responsible for keeping participants safe, supporting daily operations, community standards and helping Hope the Mission's Interim Housing programs run smoothly.

Responsibilities

Assists with and facilitates routine cleaning of all facility areas to maintain cleanliness, safety, and operational readiness
Cleans and disinfects restrooms and shower areas after each use
Monitors and maintains hygiene areas and community areas; ensures resources are fully stocked
Washes, dries, and prepares towels used for restroom and shower services
Monitors laundry rooms, restrooms, and common areas to ensure cleanliness and appropriate use

Requirements

High school diploma
GED
Nice to have: Previous experience in homeless services
Nice to have: shelter operations
Nice to have: social service

Skills

Strong observation and situational awareness skills Trauma-informed communication and de-escalation techniques Ability to maintain professional boundaries Clear, objective, and professional written documentation skills

Client Service Monitor

Hope The Mission · Posted Nov 4, 2026

Open

Northridge, California, United States
On-site

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The Client Services Monitor (CSM) works directly on-site to keep participants safe, support daily operations, and ensure Hope the Mission's Interim Housing programs run smoothly.

Responsibilities

Assist with routine cleaning and sanitation of facility areas
Maintain cleanliness and safety of restrooms and shower areas
Monitor hygiene and community areas
Conduct wellness checks and safety monitoring
Respond to incidents and emergencies

Requirements

High school diploma or GED
Nice to have: Previous experience in homeless services, shelter operations or social service
Nice to have: Knowledge of trauma-informed care and harm reduction principles

Skills

Observation and situational awareness Trauma-informed communication and de-escalation Professional boundaries Written documentation Policy adherence Teamwork