First and last point of contact for clients, managing appointments, processing patient information, and ensuring seamless communication between clients and the medical team.
Compensation
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance
Responsibilities
Answer calls and emails promptly
Schedule appointments based on client needs and veterinarian availability
Send appointment reminders, confirmations, and follow-up messages
Make outbound calls to re-engage lapsed clients
Greet clients warmly and ensure a positive experience
Lead operations and staff at a Sky Zone park, acting as Manager on Duty when needed, and rotating through key operational areas to ensure smooth guest experiences.
Compensation
Compensation range is up to $16/hr based on qualifications, experience, and performance.
Responsibilities
Act as Manager on Duty when GM/OM are not present
Provide proactive, on-the-floor leadership by coaching, supporting, and delegating to Team Members
Step into any operational area as needed to maintain seamless guest experiences
Deliver timely communication of guest issues, operational challenges, or safety concerns
Drive membership and program sales by engaging guests
As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience.
Compensation
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance
Responsibilities
Answer calls and emails promptly with professional, friendly service
Greet clients warmly and ensure a positive experience throughout their visit
Use active listening to gather important medical information and triage inquiries
Promote current promotions and campaigns
Update client and patient records in our practice management system