Manage, retain, and grow a large base of SMB CloudFirst accounts, ensuring 100% net revenue retention and driving monthly quota of $3,000 in net new MRR growth.
Base salary: $60,000
On target earnings (OTE): $80,000, base plus incentive compensation tied to monthly net new MRR growth and NRR retention targets
- Own and manage a large base of SMB CloudFirst accounts, serving as the primary point of contact for day-to-day account needs
- Maintain 100% net revenue retention (NRR) across the assigned book, proactively identifying and resolving at risk accounts before they churn
- Drive consistent month over month growth in the assigned book, working toward a monthly quota of $3,000 in net new MRR through upsell, cross sell, and expansion opportunities
- Conduct regular proactive outreach (calls, emails, check ins) to maintain strong customer relationships and surface emerging needs
- Manage the renewal process for assigned accounts, including preparing terms and securing signed renewals ahead of contract expiration
- Bachelor's degree preferred
- Nice to have: experience in a technology, MSP, or SaaS environment
- health benefits
- 4% 401(k) company match
- Flexible Time Off (FTO)
