- Remote, Ukraine
- Remote
- Contract · Associate
Building a talent pool for future English Customer Support Representative opportunities.
Compensation
Competitive compensation linked to the EUR exchange rate
Responsibilities
- Providing customer support to website users
- Handling customer inquiries and complaints, offering appropriate solutions and alternatives
- Following communication procedures, guidelines, and policies
- Responding promptly to customer inquiries via chat and email
- Keeping records of customer interactions, transactions, comments, and complaints
Requirements
- Nice to have: Experience in Customer Support