- Surat, Gujarat, India
- Full-time · Senior
- 5+ years
Lead the 3‑Phase UPS service team, involving troubleshooting, repairing, and commissioning high‑kVA UPS installations to drive down downtime and deliver exceptional technical support to enterprise customers.
Responsibilities
- Complete all assigned breakdown calls and customer complaints within stipulated timelines
- Perform preventive maintenance, minor service calls, installations, and commissioning of 3‑Phase UPS systems
- Diagnose electrical, electronic, battery, and system faults; provide root‑cause analysis and corrective actions
- Manage repeat breakdowns with appropriate technical support and escalation when necessary
- Prepare and submit accurate service, installation, commissioning, and preventive‑maintenance reports
Requirements
- Diploma/B. Tech. in Electrical/Electronic Engineering or related field
- Nice to have: Strong customer‑service orientation