- Remote, United States
- Remote
- Senior
- 7+ years
Build a continuous research practice across SOVRA’s buyer products as it develops an AI-native platform, ensuring product and design decisions begin with the people who run public procurement.
Responsibilities
- Plan quarterly research agenda with product leaders
- Establish protocols, templates, consent processes and participant recruitment
- Lead generative and evaluative studies including contextual inquiry, interviews, journey mapping, usability testing and surveys
- Partner with Data team to combine behavioral data with qualitative insights
- Maintain steady contact with agency buyers and suppliers through design partners and community sessions
Requirements
- Bachelor’s degree in a related field or equivalent experience
- Nice to have: Public‑sector procurement research
- Nice to have: Accessibility research
- Nice to have: Research tooling (Dovetail, Gong, PostHog)