- Washington, District of Columbia, United States
- $233K–$280K per year
- 12+ years
Lead the customer insight and experience strategy for the Value-Based Platform portfolio, translating human and system-level insights into product direction, investment priorities, and measurable value-based outcomes across Risant Health organizations.
Compensation
The projected base salary for this position ranges from $233,333 to $280,000 depending on experience and qualifications. This role is also eligible for incentive compensation and a comprehensive benefits package, including wellness programs, retirement savings, and relocation support as applicable.
Responsibilities
- Set Customer Insight & Experience Strategy for the Portfolio
- Translate customer and system-level insight into solution direction, investment priorities, and trade-off decisions at the portfolio level
- Build & Steward the Function and Operating Model
- Lead Cross-Functional Solution Strategy as a Senior Partner
- Oversee Human Insight & Experience Design Programs
Requirements
- Bachelor’s Degree in Design, Human-Centered Design, Psychology, Business, or a related field
- Master’s Degree in Design Strategy, UX Research, Organizational Development, or a related discipline
- Nice to have: Certification in Design Thinking, Human-Centered Design, or similar frameworks
- Nice to have: Experience building or scaling an insight, research, or experience design function