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Technical Support Manager
Compucom · Pune, India

+10K new in the last hour

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Technical Support Manager

Compucom · Posted Nov 2, 2026

Pune, Maharashtra, India
10–12 years

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Technical Support Manager overseeing daily Service Desk Operations

Responsibilities

Oversee daily Service Desk Operations
Manage shifts, schedules, and team
Streamline processes
Implement ITSM and ITIL v4 best practices
Manage service desk platforms and dashboards

Skills

Office 365 Windows 10 Windows 11 macOS Linux MDM solutions Printers cloud services virtualization technologies Networking LAN/WAN ITSM tools

Process documentation

See full job description